Call 1-866-6-BAGGAG (1-866-622-4424)

The Baggage Company of New York - Preparing your Shipment

Thank you for selecting The Baggage Company of New York to arrange the shipment of your personal effects. The following notes have been compiled to assist you with your shipment.

Packing: We would advise you to allow sufficient clothing or similar soft materials to wrap fragile items or alternately we supply bubble wrap and paper (charged upon use). We would recommend that you place all fragile items in the center of the carton away from all edges. PLEASE ENSURE THAT CARTONS CAN BE LIFTED AND CARRIED BY ONE MAN. If you do have a large quantity of books or similar heavy articles, please advise so that we can supply you with a more manageable size BOOK CARTON.

Marking of Cartons: We would recommend that you clearly number each carton as you pack. When complete, please ensure that you clearly indicate with a marker on each carton, YOUR FULL NAME, DESTINATION TOWN, COUNTRY, PHONE NUMBER AND YOUR BOOKING REFERENCE. If you are not able to do this, please ask the driver to mark your cartons before leaving your premises.

Scheduling Your Pickup: When you are ready to schedule a pick-up date/time, please telephone our office. We arrange pick-ups for a time that suits you, Monday to Friday between the hours of 9:00 AM and 5:00 PM. Although it is advisable to pre-book your pick-up 2-3 days in advance, we can arrange pick-ups at short notice.

Documentation: We will require the following documentation to be completed or provided by you in order to arrange customs clearance and a trouble-free transit to your destination. The following documents will be provided to you by our movers on the day of your pick-up:

• Inventory/Packing List: Under each numbered carton, please provide a brief description of items packed in our cartons/cases.
• Shipping Instruction: This form is your instructions to use as to where to send your shipment and how to contact you or your relatives/friends to expedite customs clearance and to pre-book delivery at destination.
• Certificate of Insurance: We always recommend that goods are covered by an insurance policy and valued for their "full replacement value at destination". However, the choice of insurance is yours and if you do not wish to insure, please indicate this on the shipping instructions form. Should you wish not to insure your goods, do not complete any values on our packing list/insurance proposal form. For details of premiums/coverage, please refer to our original quotation.
• Customs Forms: For shipment to Australia, New Zealand, South Africa and the UK, please complete the enclosed customs forms. Should you require assistance, please contact one of our staff. For other destinations/countries, customs forms are not available and must be completed at destination, supplied by our overseas agent.
• Appointment of Nominee: If you do not intend to be at destination on arrival of your effects, please nominate either a relative or friend to accept your shipment and to complete any additional paperwork that may be necessary. You should complete the enclosed Appointment of Nominee Form and return it to us along with the rest of your papers.
• Copies of Passports: We require a photocopy of all passports; this should be the photo/detail page plus any visa pages if you do not hold a passport for your destination country. For consignments to AUSTRALIA we also require photocopy of all stamped pages.
• Cash: We accept cash in full or part payment of your account and will give you a receipt.
• Checks: We accept personal checks so long as they are drawn on a US bank. There is a clearing period of 5 business days and all shipments will be held whilst checks are being cleared. We also accept traveler's checks.
• Credit/Debit Cards: We accept all major debit and credit cards; we do not make a surcharge for credit card transactions.
• Bank Transfer: If you wish to make a payment by Bank Transfer, please contact our office for our banking information.

Please ensure that you obtain a receipt for funds paid and advise our office when payment has been made. We will require the date payment was made, the amount and the branch. We would also recommend that you quote your booking reference on the payment voucher.

Thank you for utilizing the services of The Baggage Company of New York and good luck in your new home!

Call 1-866-6-BAGGAG (1-866-622-4424)

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