Moving Guides: International

Customs, Tracking, Storage & Claims

Storage

For no additional charge, LTV Relocation Services will store your belongings, including any appliance delivered to us, for 30 days in our large, secure warehouse. When the time comes, your lift van will be loaded into large steel containers supplied by the steamship line.

This phase of work, including sealing of the steel container and its delivery directly to the pier is handled entirely by our staff.

Arrival at Destination - Off the Ship

The LTV Relocation Services representative in your new country will send you an arrival notice as soon as the steel container is unloaded. Then our customs representative will assist you in getting your goods cleared. If you select door-to-door or port-to-door service, our representative make arrangements upon completion of clearance for the delivery of your goods to your new home.

Customs - Clearing your Belongings

Depending upon the country you are moving to, you will need some or all of the following documents in order to clear Customs:

• Passport
• Immigration Certificate
• Detailed packing list with value of contents
• Receipts for appliances and new furniture
• Tenancy contract or title for new house
• Proper proof of tax exemptions, if entitled
• Copy of agreement with LTV Relocation Services
• Delivery order notice

View the Customs Guide - Note that customs regulations change constantly. For the most accurate information on current customs regulations contact us at 1.800.787.2323.

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